Where your customers already are.
A chat button on your website, and your own Telegram bot, answering from the same documents.
A support chat for small businesses. It answers only from your own price lists, policies and FAQs, shows the sentence behind every claim, and hands you anything it can’t back up.
Ask anything about us. Every answer links to the passage it comes from. If the documents don’t cover it, your question goes to the team instead.
Answers are AI-generated from the business’s documents. Conversations are stored.
Lumen Dental Clinic is fictional. Open “How it works” under an answer to see the passages it retrieved, their scores and what the answer cost.
A bot that guesses is worse than no bot. Answervera passes the question to you instead, under “Needs you”. Your reply goes back to the customer on the channel they asked on, and the bot can quote it from then on.
Do you have parking for patients?
I can’t answer that from the information I have. I’ve passed your question to the team, and they’ll get back to you.
You answer it in the dashboard
Yes, two free spaces behind the building. Ring the bell at the gate.
A chat button on your website, and your own Telegram bot, answering from the same documents.
Including ones it must refuse. The results are public, failures included.
See how we measure“Add our holiday hours.” “What did people ask this week?” It does the clicking, and asks before it deletes or sends anything.
What customers asked yesterday, what’s waiting for you and what your documents didn’t cover. On the dashboard, or by email.
Spam, or things you don’t do: one rule and those questions stop reaching you.